AllStar Terms and Conditions

Welcome to AllStar Casino. These Terms and Conditions ("Terms") govern your use of our website and services. By registering an account, depositing funds, or playing any game at All Star Casino, you agree to be bound by these Terms in full. Our casino is operated by Starscream Limited, a company incorporated in Saint Lucia under registration number 2023-00007, with the brand operating under licence from the Kahnawake Gaming Commission, Client Provider Authorization no. 00952, issued July 2023. The English version of these Terms is the legal basis for all interpretations; translations are provided for convenience only.

Eligibility and Account Registration

At AllStar, we require that you be at least 18 years of age, or the legal age of majority in your jurisdiction, to create an account and play at our casino. When you register at All Star Casino, you confirm that the information you provide is accurate, current, and complete. We reserve the right to request additional verification documents, including proof of identity, proof of address, and source of funds, particularly where cumulative deposits exceed €2,000, in line with our enhanced due diligence obligations.

• You must create only one account per person, household, or IP address
• We may suspend or close duplicate accounts without notice
• You agree to keep your login credentials confidential at all times

Restricted Jurisdictions

We do not accept players from a number of restricted territories, including but not limited to Afghanistan, Belarus, Curaçao, India, Lithuania, Malta, Nigeria, Ontario, Pakistan, Philippines, Russia, Turkey, the United Kingdom, the United States, and several others listed in our full restricted countries policy. We also comply with FATF, EU, and UN sanctions lists and will refuse service to residents of any sanctioned or high-risk jurisdiction. Our AllStar Casino login system may automatically detect and block access from restricted regions using IP and geolocation verification.

Deposits, Withdrawals, and Payment Methods

Our AllStar platform accepts a wide range of payment methods, including Visa, Mastercard, Skrill, Neteller, Neosurf, paysafecard, CASHlib, Interac, SEPA, MiFinity, Rapid Transfer, and cryptocurrencies such as BTC, USDT, and ETH. The minimum deposit is generally €10, though €20 is required to qualify for any bonus offer. We process withdrawal requests within approximately two business days, with approval typically granted within 24 hours; if processing exceeds 10 days, we will notify you directly.

• Minimum withdrawal is €30 (EU wire transfer) or €250 for non-EU wire transfers
• Withdrawal limits are capped at €1,000 per day, €2,500 per week, and €10,000 per month
• Wins of €10,000 or more are paid in monthly installments at our discretion
• Deposits must be wagered at least once before any withdrawal is permitted

We at AllStar always attempt to return withdrawals using the same method you used to deposit, unless anti-money laundering regulations require an alternative arrangement. Higher withdrawal limits may be granted to VIP players at our management's sole discretion.

Bonuses and Promotions

Our welcome package spans your first three deposits and offers up to 200% in bonus funds, capped at €1,200, plus 300 free spins. We at All Star Casino also run a rotating weekly promotional calendar, including Monday Lucky Spins, Tuesday Grand Spins, and our Thursday Party Bonus. All bonus funds and associated free spin winnings carry a 35× wagering requirement unless otherwise stated, and the maximum bonus bet is €4. Bonuses must typically be wagered within 7 days, and free spins expire after 30 days from being credited.

Our loyalty program at AllStar rewards consistent play across 12 levels, from Twinkle Star through to the top-tier AllStar status, offering free spins, cash bonuses, and weekly cashback of up to 25%. Weekly cashback is credited every Monday, subject to a minimum of €10, a maximum of €1,000 per week, and a 35× wagering requirement with a maximum withdrawal of 5× the cashback amount.

• We reserve the right to amend, withdraw, or cancel any promotion at our discretion
• Bonus abuse, including the use of multiple accounts, will void any associated winnings
• You agree to read individual promotion terms, as they may override these general Terms

Games, Fairness, and Providers

Our games library at AllStar Casino includes titles from Pragmatic Play and Betsoft, alongside NetEnt, Play'n GO, Push Gaming, Nolimit City, Big Time Gaming, and Evolution for live dealer content. We feature slots, table games, live casino, video poker, and jackpot games, though we do not currently offer a sportsbook. All random number generation used across our games is independently evaluated by iTech Labs to ensure fairness and compliance with our licensing standards.

Account Suspension and Termination

We reserve the right to suspend, limit, or close your account if we reasonably suspect fraud, collusion, bonus abuse, underage gambling, or any breach of these Terms. Where we terminate an account due to a breach, any pending winnings may be forfeited. You may also request closure of your own account or self-exclusion at any time by contacting our support team.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion, and cooling-off periods. If you feel your gambling activity is becoming problematic, we encourage you to reach out to our support team or seek assistance from a relevant support organization in your jurisdiction.

Customer Support and Dispute Resolution

Our support team is available 24/7/365 via live chat and email at [email protected], with multilingual assistance offered in English, Portuguese, Italian, Norwegian, Finnish, Spanish, French, and German. Should you have an unresolved complaint, you may escalate the matter to the Kahnawake Gaming Commission at [email protected], as our licensing authority provides independent oversight of disputes.

Changes to These Terms

We may update or amend these Terms periodically to reflect changes in regulation, payment processing, or our service offering. Continued use of our website following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including technical failures, connectivity issues, or third-party payment processing delays. Your use of AllStar Casino is entirely at your own risk and discretion.